Interpreting Body Language
Duration10'
No. of mini-lessons4
ResourcesDevelopment Plan
Duration 10'
No. of mini-lessons 4
Resources Development Plan
Course overview
We all know when someone isn’t telling us something. Maybe they avoid eye contact. Maybe they’ve made themselves seem smaller, or moved away from us. No matter what they’re saying, their body is giving you a very clear signal.
You already pick up on more nonverbal cues than you’re aware of. Studies have shown that, when we communicate, the words we use only account for a small portion of the information conveyed. The majority is all to do with the visual elements. That’s body language and facial expressions.
Understanding the importance of body language won’t help your teams read their colleagues’ minds, but it will give them great insight into how everyone is feeling.
What's covered
The importance of body language
How to identify ways people communicate without words
How to identify useful signals from body language
Why your teams need this course
Anyone who works with colleagues or customers will benefit from a greater understanding of body language. This course will help your teams identify the nonverbal social cues their colleagues, customers, and clients are giving them, so that they understand them and can respond in the right way.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
