TalentLMS for customer support training: Better your org’s rep with better-trained reps

Gain customers for life with a solution-driven support team.

Transform the customer experience and your org

with customer support training

Increase satisfaction

Exceed your customers’ expectations with support reps who offer accurate, personalized solutions.

Create lifetime customers

Show you value your customers with support and they’ll show their loyalty in return.

Open upsell opportunities

Build trust in your brand and build the number of customers willing to buy into more of your services.

Boost employee loyalty

Nurture your team’s skills and careers, raise morale, and secure your org lower employee turnover.

See a rise in profits

Care for your bottom line with a support team that encourages customers to upgrade or buy new products.

Build your reputation

Happy customers aren’t silent. Secure a positive NPS score and transform your customers into brand advocates.

Level up your online customer support training

with TalentLMS

Standardize your delivery

Many customers, many support reps, one single source of truth. Train a team that takes care of customers with the same level of skill and intuition and create a uniform customer experience.

With TalentLMS online employee training gets easier.

Pool your team’s skills

Break down knowledge silos. Encourage teamwork and get the conversation going on forums where your people can share experiences and effective solutions.

With TalentLMS you can create automated messages and invitations to online training.

Keep your reps in the know

Edit your courses in a snap from the intuitive course builder when new products roll out. Now your teams are aware of solutions, and your customers aren’t left in the dark.

Inject some fun

Adding product updates, price change updates, and new process training to day-to-day tasks can feel like a chore. Engage learners by rewarding progress with fun and addictive gamification features.

Gamify your training and help with employee engagement.

Connect from afar

Don’t sweat the logistics of gathering remote learners. Organize and host instructor-led training and hone your support team’s skills with roleplay-based training.

Launch customer support training software recognized

as a leading eLearning solution

Integrate your CRM

Kick back with stress-free no-code integrations. Connect your CRM software and train your customer support reps from the convenience of an app they always have running.

Take a look at the technlogies that TalentLMS has partenered up with.

Localize your portal

No matter what time zone your people operate in, language won’t be a barrier. Divide teams into separate subportals and set your customer support training software’s language to the one they’re most comfortable with.

Put knowledge on tap

Your team won’t have all the answers all of the time. But, even when they’re in the middle of a conversation, knowledge is just a few taps away with the TalentLMS app.

TalentLMS features that support your training.

Customer service training just like yours happens on TalentLMS

Rosetta Stone

How Rosetta Stone achieved 90% of new hires’ training.

Read more

The customer support training software where you can take learning further

No content? No problem. This is TalentLibrary™

Save on subject matter experts and course creation. Round out your online customer support training software’s program. Tack TalentLibrary™ onto your TalentLMS plan and train your teams on the skills they need for success with over 750 ready-made courses .

Train your people. Measure results. Drive growth.

Supercharge every step of your customer support training.

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